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What are my options for delivery and how much will I be charged?

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*Express & Premium Deliveries are not available to a small number of out of area post codes.

 

Standard Delivery Information

  • Our Standard Delivery is FREE for orders over £49 and costs just £2.95 for orders under £49. Standard delivery is available right across the UK and we are delighted to be one of the few companies not to charge extra for Non UK Mainland addresses.
  • We use a variety of couriers, the most suitable of which is chosen on your behalf based on your location and the service you have selected. Our couriers include, but are not limited to, DPD, Yodel and Parcelforce.
  • Provided your order is placed before the cut-off times above it will be despatched the same day. Orders are delivered within 2-3 working days from despatch, however, some out of area post codes may take longer. View out of area post codes.
  • If a mobile number is provided you will receive a text message from the courier confirming that your parcel is out for delivery, and also when it is delivered.
  • A signature is required upon delivery so please ensure somebody is available at the address to sign for the package.

 Express/Premium Delivery Information

  • Our Express/Premium delivery service is provided by our courier partner DPD. If your order is placed before the cut-off times above it will be delivered the next working day. No deliveries take place on a Weekend or Bank holiday.
  • If you provide a mobile number when you order, you will receive a text message from the courier giving you a 1 hour delivery window. This will also be sent by email. There will be the option to change the delivery day or leave the parcel with a neighbour, if you are unavailable.
  • A link will be provided on the text from the courier which gives you detailed tracking of your parcel. This will allow you to actively follow your parcel on board the delivery vehicle. It will show you where the driver is, which delivery he is on currently and where you are in the queue. Then when the driver is near, you will be given a 15 minute delivery window.
  • To get all of these benefits simple choose from one of our Express/Premium delivery services and make sure you include your mobile number when placing your order.
  • Express/Premium delivery is not available to a small number of out of area post codes. View out of area post codes.
  • A signature is required upon delivery so please ensure somebody is available at the address to sign for the package.

Saturday Delivery Information

  • Our Saturday delivery service is provided by our courier partner DPD.  Order any day and get it delivered on a Saturday (up to 8pm Friday). If you provide a mobile number when you order, you will receive a text message from the courier giving you a 1 hour delivery window. This will also be sent by email.
  • A link will be provided on the text from the courier which gives you detailed tracking of your parcel. This will allow you to actively follow your parcel on board the delivery vehicle. It will show you where the driver is, which delivery he is on currently and where you are in the queue.
  • Saturday delivery is not available to a small number of out of area post codes. View out of area post codes.
  • A signature is required upon delivery so please ensure somebody is available at the address to sign for the package

 Sunday Delivery Information

  • Our Sunday delivery service is provided by our courier partner DPD.  Order any day and get it delivered on a Sunday (up to 3pm Saturday). If you provide a mobile number when you order, you will receive a text message from the courier giving you a 1 hour delivery window. This will also be sent by email.
  • A link will be provided on the text from the courier which gives you detailed tracking of your parcel. This will allow you to actively follow your parcel on board the delivery vehicle. It will show you where the driver is, which delivery he is on currently and where you are in the queue.
  • Sunday delivery is not available to a small number of out of area post codes. View out of area post codes.
  • A signature is required upon delivery so please ensure somebody is available at the address to sign for the package

 

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