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When will I get my refund?

Once your goods have been returned to us, we will check to make sure that they meet the returns policy and then process your refund. These funds can only be refunded into the account that they came from and by the same method.

We will process this refund as soon as possible, but please allow up to 10 working days for the transaction to show in your account. This refund is also dependant on the length of time it takes your bank to process the refund. Once we have processed it, if you have not received it within 10 working days, we recommend that you contact you bank as they should be able to advise you when these funds will become available.

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