What can we help you with?
Before you enter a dispute with PayPal, please contact our Customer Services department on 01206 222018 or at firstname.lastname@example.org as they will be able to resolve your issue for you. If you are considering logging a dispute with PayPal because you have not received your goods in the timeframe you perceive as acceptable, please contact us, as if you have chosen Royal Mail as your courier, they can take up to 15 days to deliver a UK order or 28 days for an International delivery. This information is freely available on our website, in the delivery section and also on Royal Mail’s own website.
If we reship any item(s) after you have logged a dispute, we will ask you to remove the dispute before we reship the replacement goods.Have more questions? Submit a request