What can we help you with?
BULK POWDERS® is delighted to offer an exciting new premium range of clothing, called BULKWEAR®. This range focusses on quality fabrics, fit and performance whilst maintaining great style.
To give you added peace of mind when buying any of our BULKWEAR® range, we are happy to offer free returns. You have 30 days from the day you receive your order to return an item to us for a full refund.
Please note that the free return labels are to be used only on BULKWEAR® items and not on any other products.
If you do need to return something, just follow the below simple steps.
Complete the returns card and pop it inside your return parcel.
Write your original order number on the DPD return label provided and attach this to the outside of your return parcel, taking care to cover any existing labels.
Your order number can be found on your order confirmation e-mail or by logging into your account and clicking on ‘My Orders’.
Visit www.dpd.co.uk/pickuplocator to find your nearest Pickup shop. There are over 2,500 convenient Pickup shops across the UK making it easy to find one local to you. Once you drop your parcel off, you will be given a receipt so you can track your return. If you provide your mobile number, you’ll get a text when your parcel is returned. Just add it in store when prompted.
Your return is received in our dedicated returns warehouse where the items and checked and processed through our return system. Assuming your return meets our guidelines, you will be refunded to your original payment method within 10 days. If there are any issues with the return, a member of our team will get in touch to discuss this with you.
Please note that we are only able to accept returns of BULKWEAR® that are unworn and unwashed. Only items which are in good condition will be refunded. At this time, we are unable to offer an exchange service on BULKWEAR®.
If you have any queries, please feel free to call a member of the team on 0800 085 2950 or e-mail us on firstname.lastname@example.org.Have more questions? Submit a request